Glennis is a software as a service (SaaS) solutions company offering a fully integrated cloud-based software suite designed specifically for senior living communities to manage the customer life cycle. Created by a top senior housing operator, the intuitive design helps drive sales and maximize revenue while supporting high-quality care outcomes. By streamlining operations, we help senior housing administrators improve their sales and management so they may focus more on the quality of service they provide to their customers.

The Office Manager / Bookkeeper is responsible for ensuring our growing startup technology office operates smoothly and efficiently. Responsibilities include billing, payables, recruiting, new hire onboarding and HR document management. The individual serves as a company liaison and is responsible for maintaining internal policies and procedures.

• Oversee and support all administrative duties in the office and ensure the office is running smoothly.
• Office Administration responsibilities: reception, daily mail shipping/receiving, office supplies order management and liaison with property management.
• Manage and update HR documents/forms including but not limited to Employee Handbook, Policies and Procedures, Code of Conduct.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, and hiring process.
• Recruiting responsibilities: job description/postings, applicant tracking and assist with screenings as needed.  
• Oversee new hire onboarding and orientation.  
• Account Receivable responsibilities: customer set up/maintenance, billing, collections and payment processing.
• Accounts Payable responsibilities: vendor setup/maintenance, manage approvals and invoice payment process.
• Expense report preparation/processing for key individuals.   
• Serve as liaison between organization and external partners/vendors.
• Serve on Culture Committee to help plan and execute company events, community outreach, positive employee culture.
• May perform other duties as needed and/or assigned.

• Bachelor’s Degree (preferred)
• Minimum of Five (5) years of related experience
• Available to work as needed (including holidays, nights and weekends) by the Company
• Proficient in Microsoft Office
• Proficient in QuickBooks
• Experience with Applicant Tracking Systems (preferred)
• Experience in CRM Software (preferred)
• Experience in ticketing systems (preferred)